Curse

Apollo Smile · Apr 24, 2009, 06:49 AM // 06:49

Just like the OP, I did get my extra pane. It timed out after putting in the FREESTORAGE code, but in-game the tab appeared.

Bekkr · Apr 24, 2009, 06:51 AM // 06:51

Quote:

Originally Posted by refer

NCSoft store horribly slow

Uh, well yeah.

A11Eur0 · Apr 24, 2009, 06:55 AM // 06:55

Quote:

Originally Posted by Kinetic Trilogy

True, but the suggestion above is making me confused. I was trying to go thru the in-game store at first (Assuming that was what I needed to do) but found out you had to go to the website. Why the hell not just do it on the in-game store...

You can have multiple game accounts tied to one NCSoft account. It's just a way of getting an accurate number of actual players, rather than just going by the number of accounts. My guess is they want to know a solid figure of the percentage of PLAYERS buying their overpriced new junk, as opposed to just the number of Accounts which may be misleading.

Bluefeather · Apr 24, 2009, 07:08 AM // 07:08

took me 3 hours to get my free storage pane.

but the problem is my other game account (my two game accounts are under one plaync account) cannot get the free storage pane.

too bad. i dont want to see that "4th Year Anniversary" pane that i cannot use.

Curse You · Apr 24, 2009, 07:14 AM // 07:14

Quote:

Originally Posted by Bluefeather

took me 3 hours to get my free storage pane.

but the problem is my other game account (my two game accounts are under one plaync account) cannot get the free storage pane.

too bad. i dont want to see that "4th Year Anniversary" pane that i cannot use.

Yet another reason making us get the slot this way was a dumb idea.

They have a perfectly good in-game store that they seemed so very eager to shove in our faces a year ago (A.K.A. the BMP) and now suddenly they're shunning it like it's a leper they don't want anyone to notice. At least the store could handle traffic and is already linked to your account.

NuclearSlug · Apr 24, 2009, 07:19 AM // 07:19

Sadly, I don't think NCSoft anticipated this big of a load on their servers. I bet someone's gonna get chewed out over this

Keep plugging away everyone, you'll get it eventually!

subarucar · Apr 24, 2009, 07:23 AM // 07:23

Ill just wait till late night NZ time, nobody plays then, therefore nobody should be cramming up the NCsoft site and making it slow.

Curse You · Apr 24, 2009, 07:28 AM // 07:28

Quote:

Originally Posted by NuclearSlug

Sadly, I don't think NCSoft anticipated this big of a load on their servers. I bet someone's gonna get chewed out over this

Keep plugging away everyone, you'll get it eventually!

I hate when websites fail to realize that when something comes out, a lot of people are going to want it and as a result will create very high amounts of server traffic. This same type of thing happens every year with online Boxing Day sales; for whatever reason, they forget about the previous year's traffic issues.

Eduhard · Apr 24, 2009, 07:29 AM // 07:29

Invalid coupon code choo-choo coming....

QQ

Sir Baddock · Apr 24, 2009, 07:53 AM // 07:53

Got it on my first try, must be because I'm using multiple tabs for the same thing.

Nanood · Apr 24, 2009, 08:33 AM // 08:33

Quote:

Originally Posted by Bluefeather

took me 3 hours to get my free storage pane.

but the problem is my other game account (my two game accounts are under one plaync account) cannot get the free storage pane.

too bad. i dont want to see that "4th Year Anniversary" pane that i cannot use.

Me too. I have 4 accounts linked in the one Master Account. Got the bonus for the first account I tried it with and then none of the other accounts are getting it no matter how many times I try. I am worried the bonus pane only has been set up to be one per PlayNC account rather than for each game account.

Edit. It does work you just have to make it through the whole process without errors!

Arieon Ito · Apr 24, 2009, 09:43 AM // 09:43

I really hate having to use this PlayNC master account nonsense. I'm perfectly satisfied with my GW account and the PlayNC account always just crashes on me or doesn't recognise the passwords I put in.

Heck, every single time I've had to use the PlayNC store, I've had to reset my password just to be able to get in. And this time, I can't remember my security questions and I have to contact support. It's not really a very effective way to get things done is it?

Stop The Storm · Apr 24, 2009, 09:50 AM // 09:50

i just dont understand the mentality of this at all.

i mean, they know their servers simply cant handle the load of thousands of people all wanting their storage pain at once, 50% wont know their passwords anyway.

i just think whoevers idea this was to go through the plaync website, pat yourself on the back, brains, great fking idea.

Hugh Manatee · Apr 24, 2009, 09:52 AM // 09:52

Quote:

Originally Posted by sph0nz

Haha oh wow.

I'm trying to recover my user info, and when it asks to type in the image code, by the time it loaded and I hit submit, the image has expired.

^this, I can't even create a damn nscoft account, ehen I get to the part to fill out the security code by the time it loads, if the damned thing loads it's expired. Fail.....

Puddingbroodje · Apr 24, 2009, 10:06 AM // 10:06

I want to link my account to my ncsoft account:

Quote:

In order to use your serial code with an existing Guild Wars® account, you must link your Guild Wars® account to your NCsoft account.

I get this after i clicked on the link and select account button, do i enter my ncsoft account or my guild wars account?
When i enter my guild wars account i get:

Quote:

The specified account is already linked to another NCsoft account. Please contact Customer Support if you require additional help.

when i enter my ncsoft account i get:

Quote:

Your account name should be between 5 and 12 characters, containing only letters and numbers, and starting with a letter. No special characters are allowed.

what should i do?

Gamblor · Apr 24, 2009, 10:24 AM // 10:24

This is so stupid.

Hermos · Apr 24, 2009, 10:49 AM // 10:49

Quote:

Originally Posted by Hugh Manatee

^this, I can't even create a damn nscoft account, ehen I get to the part to fill out the security code by the time it loads, if the damned thing loads it's expired. Fail.....

I know. I've been trying for hours. Load of bullcrud really.

Karuro · Apr 24, 2009, 11:10 AM // 11:10

Got it after an hour.
Next time if they pull something like this, I'll wait till night >.>

MrTickle · Apr 24, 2009, 12:31 PM // 12:31

Still getting invalid promo code when i eventually got in. I've tried upper and lowercase makes no odds. Hopefully support can work it out.

BJuno · Apr 24, 2009, 02:11 PM // 14:11

It keeps failing over and over again............

now i get this

"Too many failed login attempts, login temporarily disabled. Please try again in a few minutes."

This is such a BS